Frequently Asked Questions

Quick answers to the most common questions about our process, pricing, and timelines.

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Getting started

How do we start a project together?

Start with a quick message via our Contact page or request a quote. We’ll follow up to schedule a short discovery call and align on scope, timeline, and success criteria.

Do you offer a free consultation?

Yes. We typically offer a complimentary 30-minute discovery call to understand your goals and recommend the best next steps.

What info should I prepare before reaching out?

A brief overview of your goals, target audience, preferred timeline, budget range (if available), and any reference links or inspiration is plenty to get started.

Process & delivery

What does your process look like?

We run a clear, milestone-based process: discovery → strategy → design → build → QA → launch → post-launch support. You’ll get regular updates and review checkpoints.

How long does a typical website project take?

Most projects take 2–8 weeks depending on complexity, content readiness, integrations, and feedback turnaround.

Do you help with copywriting and content?

Yes. We can help refine existing copy, create new copy, and structure content for clarity and conversion. If you already have content, we’ll integrate it cleanly.

Pricing & support

How is pricing determined?

Pricing is based on scope, timelines, integrations, and the level of design and content support required. We provide a detailed proposal after the discovery call.

Do you provide ongoing maintenance?

Yes. We can provide ongoing support for updates, monitoring, content changes, and feature enhancements after launch.

Can you work with our internal team?

Absolutely. We frequently collaborate with in-house teams, handling specific parts of the stack or supporting delivery end-to-end.